Connect to Teams LLC | Effective Date: May 31, 2026 | Last Updated: May 31, 2026
These Terms of Service (the "Terms") form a binding agreement between you (the "User," "you," or "your") and Connect to Teams LLC, a Delaware limited liability company ("Connect to Teams LLC," "we," "us," or "our"), and govern your access to and use of the Connect to Teams mobile application, our website at https://www.connecttoteams.com, our APIs, and any related services (collectively, the "Service"). By creating an account, downloading, installing, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy at https://www.connecttoteams.com/privacy-policy, which is incorporated by reference.
If you are entering into these Terms on behalf of a company, organization, or other legal entity (Organization), you represent and warrant that you have the authority to bind that Organization, and you and your refer to that Organization.
You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for business and professional use only. By using the Service, you represent that you meet these requirements.
You must provide accurate, current, and complete information during registration and keep your account information updated. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us promptly at support@connecttoteams.com of any unauthorized access or suspected breach of security.
If you access the Service through an Organization account, your Organization's administrator may have rights to access, manage, suspend, or delete your account and the content within it. Your use is additionally subject to your Organization's policies.
Subject to your compliance with these Terms and payment of any applicable fees, Connect to Teams LLC grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the Service on devices you own or control, solely for your internal business or personal communication purposes.
All rights not expressly granted are reserved. No license is granted by implication, estoppel, or otherwise.
You agree not to, and will not permit any third party to:
We may investigate and take appropriate action, including suspending or terminating your account, against any violation of this Acceptable Use Policy.
You retain ownership of any messages, files, call recordings, SMS/MMS content, metadata, documents, and other content you submit, upload, transmit, or display through the Service ("User Content").
You grant Connect to Teams LLC a worldwide, non-exclusive, royalty-free, fully paid license to host, store, transmit, route, process, reproduce, display, and otherwise use your User Content solely as necessary to provide and improve the Service, to comply with legal obligations, and to enforce these Terms. This license terminates when you delete the User Content or your account, except to the extent we are required to retain content to comply with legal obligations or for backup purposes.
You represent and warrant that: (a) you own or have all rights, consents, and licenses necessary to grant the foregoing license; (b) your User Content and our authorized use of it will not infringe any third-party intellectual property, privacy, publicity, or other rights; and (c) you have obtained any required consents from recipients of any SMS/MMS or other communications you send through the Service.
The Service is designed to interoperate with third-party services and platforms, including but not limited to Microsoft Teams, Slack, Zoom, Google Workspace, your PBX or UCaaS provider, your SMS gateway carrier, and your identity provider (collectively, "Third-Party Services"). Your use of any Third-Party Service is governed by that service's own terms and privacy policy, and not by these Terms.
Connect to Teams LLC is not affiliated with, endorsed by, or sponsored by Microsoft Corporation. Connect to Teams is a third-party connector that interoperates with Microsoft Teams via Microsoft's published APIs. Microsoft Teams is a trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.
We do not control Third-Party Services and are not responsible for their availability, content, accuracy, security, or practices. Changes made to Third-Party Services by their providers may affect or interrupt the functionality of the Service. We may modify, suspend, or discontinue any integration without liability.
Certain features of the Service are offered on a paid subscription basis. By purchasing a subscription, you agree to pay all applicable fees and taxes in the currency in which they are billed. Fees are non-refundable except as required by law or as expressly stated in these Terms.
Subscriptions automatically renew at the end of each billing period (monthly or annual, as you select) at the then-current rate, unless you cancel before the renewal date. You may cancel at any time through your account settings, through the platform where you purchased (Apple App Store or Google Play), or by contacting support@connecttoteams.com.
If you purchase a subscription through the Apple App Store, payment is charged to your Apple ID account at confirmation of purchase. Your subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage subscriptions and turn off auto-renewal in your Apple ID Account Settings. Refunds, where available, are handled by Apple in accordance with Apple's policies.
If you purchase a subscription through Google Play, payment is charged to your Google Play account in accordance with Google Play's terms. You may manage and cancel subscriptions in the Google Play Store app. Refunds, where available, are handled by Google in accordance with Google Play's policies.
If you purchase a subscription directly from us (not through Apple or Google), we will bill your designated payment method on a recurring basis. You authorize us and our payment processors to charge your payment method for all fees due.
We may change subscription prices upon notice at least 30 days in advance. Price changes will take effect at the start of your next billing period.
Fees are exclusive of taxes. You are responsible for any applicable sales, use, value-added, withholding, or similar taxes, other than taxes based on our net income.
We may offer free trials or promotional pricing. Unless you cancel before the trial or promotion ends, your subscription will automatically convert to a paid subscription at the then-current rate. Terms of any promotion may be provided separately at the time of the offer and are subject to these Terms.
If you use the Service to originate, route, or receive voice calls, SMS messages, or MMS messages (collectively, "Communications"):
The Service and all associated software, code, designs, logos, trademarks, service marks, trade names, content, and documentation (collectively, "Connect to Teams LLC IP") are and will remain the exclusive property of Connect to Teams LLC and our licensors. Nothing in these Terms transfers any right, title, or interest in Connect to Teams LLC IP to you, except for the limited license expressly granted in Section 2.
If you provide us with suggestions, comments, ideas, or other feedback regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully-paid, sublicensable license to use the Feedback for any purpose, without compensation or attribution.
If you believe content on the Service infringes your copyright, please send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated DMCA agent at legal@connecttoteams.com. We may remove or disable access to allegedly infringing content and may terminate accounts of repeat infringers.
Your use of the Service is also governed by our Privacy Policy, available at https://www.connecttoteams.com/privacy-policy, which describes how we collect, use, and protect personal information.
Each party may receive or have access to non-public information of the other party that is identified as confidential or that should reasonably be understood to be confidential ("Confidential Information"). Each party will (a) use Confidential Information only as necessary to perform under these Terms, (b) protect it using reasonable care, and (c) not disclose it except to employees, contractors, or advisors who have a need to know and are bound by confidentiality obligations no less protective than those in these Terms. Confidential Information does not include information that is or becomes publicly available without breach, was known prior to disclosure, is independently developed, or is rightfully received from a third party. Confidential Information may be disclosed as required by law, provided that the receiving party gives the disclosing party reasonable prior notice where permitted.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONNECT TO TEAMS LLC AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES, OR THAT IT WILL CONTINUE TO INTEROPERATE WITH ANY THIRD-PARTY SERVICE (INCLUDING MICROSOFT TEAMS). WE ARE NOT RESPONSIBLE FOR DELAYS, FAILURES, OR LOSSES CAUSED BY THIRD-PARTY SERVICES, CARRIERS, OR EVENTS OUTSIDE OUR REASONABLE CONTROL.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CONNECT TO TEAMS LLC OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Connect to Teams LLC and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content; (b) your use or misuse of the Service; (c) your violation of these Terms; (d) your violation of any applicable law or regulation, including the TCPA; (e) your violation of any third-party right, including intellectual property, privacy, or publicity rights; and (f) your Communications. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense.
These Terms remain in effect until terminated. You may terminate by deleting your account in accordance with our Privacy Policy and ceasing use of the Service. We may suspend or terminate your access at any time for any reason, including if we believe you have violated these Terms. Upon termination: (a) your right to use the Service ends immediately; (b) we may delete your User Content after a reasonable transition period; and (c) Sections 4 (license to us, only as to retention obligations), 8, 9, 11, 12, 13, 14, 15, 17, and 18 will survive.
We may modify or discontinue the Service, or any feature of it, at any time. We may modify these Terms by posting a revised version on https://www.connecttoteams.com and updating the "Effective Date." If the modifications are material, we will provide notice through the Service or by email. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of them. If you do not agree to the revised Terms, you must stop using the Service and may close your account.
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us at legal@connecttoteams.com. We will attempt to resolve the dispute by contacting you. If a dispute is not resolved within sixty (60) days, either party may proceed under the remaining provisions of this Section.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or Commercial Arbitration Rules if you are an Organization), and judgment on the award may be entered in any court of competent jurisdiction. The arbitration will take place in Wilmington, Delaware, or virtually. Each party will bear its own costs unless the rules or applicable law provide otherwise.
YOU AND CONNECT TO TEAMS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Either party may bring an individual action in small-claims court. Either party may seek injunctive or equitable relief in court for actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality rights.
You may opt out of the arbitration agreement in this Section 17 by sending written notice to legal@connecttoteams.com within 30 days of first accepting these Terms. The notice must include your name, account, and a clear statement that you wish to opt out.
The following additional terms apply only if you obtained the Connect to Teams app from the Apple App Store. These terms are required by Apple's Developer Program License Agreement and supplement, but do not replace, the rest of these Terms.
If you obtained the Connect to Teams app from the Google Play Store, your use is additionally subject to the Google Play Terms of Service. Connect to Teams LLC — not Google — is solely responsible for the app and its content, and for any claims arising from your use of the app. Subscriptions purchased through Google Play are billed and refunded in accordance with Google Play's policies.
The Service is "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202. Any use, modification, reproduction, release, performance, display, or disclosure of the Service by the U.S. Government is governed solely by these Terms.
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations and sanctions programs administered by the U.S. Office of Foreign Assets Control. You will not use, transfer, or export the Service in violation of those laws.
We may provide notices to you through the Service, by email to the address associated with your account, or by posting on https://www.connecttoteams.com. You may provide notices to us at legal@connecttoteams.com or by mail to Connect to Teams LLC, 30 N Gould Street, Suite R, Sheridan WY 82801.
These Terms, together with our Privacy Policy and any order forms or supplemental terms we provide, constitute the entire agreement between you and Connect to Teams LLC regarding the Service and supersede all prior or contemporaneous understandings.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision will not be considered a waiver of those rights.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
Neither party will be liable for any failure or delay due to causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications outages, or failures of Third-Party Services.
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.
Questions about these Terms can be sent to:
Connect to Teams LLC
Address: 30 N Gould Street, Suite R, Sheridan WY 82801
Phone: 727-492-5831
Legal / Notices: legal@connecttoteams.com
Support: support@connecttoteams.com